01/22/2025
Address Matching System API (AMS API) Order Form
Order form for the AMS API product.
01/19/2025
Address Element Correction (AEC) & AEC II Processing Request Form
Processing form for AEC and AEC II products.
12/13/2024
Customer Outage Questionnaire
Use this document to report an outage. Please send to PackageFraudPrevention@usps.gov and denote the e-mail as high importance.
10/01/2024
08/28/2024
Customer Appeal Letter Template
This letter template should be used by customers appealing a local ruling.
The customer completes the letter and submits it locally where the initial ruling they are appealing was made. The template includes a checklist for the customer to ensure that appropriate supporting documentation is provided along with the appeal letter.
For additional information regarding rulings on mailing standards and appeals of those rulings go to DMM 607.2.0.
08/13/2024
JACKPOT CRID/MID Application for Mail Service Providers
Full-Service eDoc submitters are required to accurately identify the Mail Owner and Mail Preparer in the eDoc. Currently, MSPs often profile volumes that meet the less than 5,000 piece By/For Exception as themselves being the Mail Owner. This causes By/For error code 7140 (Mail Owner and Mail Preparer are the same entity) to be logged.
MSP’s who prepare mailings that include multiple mail owners in a mailing with less than 5,000 pieces per owner and are meeting 90% Full-Service of eligible volume, may request authorization to use a JACKPOT CRID/MID for identification of this volume. Correct use of this authorized JACKPOT CRID/MID will eliminate error code 7140 reporting for mailers that are preparing mail under the By/For Exception rule when a mail owner is presenting fewer than 5,000 pieces to the USPS in a mailing.
To apply please email this application with the Subject Line "Jackpot CRID" with Company Name, Zip Code, and Current CRID" to recon@usps.gov
07/14/2024
99% Mailer Move Update Process Order Form
This form is required to be completed for the 99% accurate certification testing process.
07/14/2024
07/14/2024
Delivery Unit Summary Form
The Delivery Unit Summary form must be completed in its entirety in order to request DMM® 507.8 Service.
07/14/2024
Address Information System (AIS) Viewer Order Form (PS Form 5111)
Product order form for Adress Information System (AIS) Viewer. Products available for purchase are the City/State Delivery Type Retrieval, County Name Retrieval, Delivery Statistics Retrieval, and ZIP + 4 Retrieval.